The purpose of this document is to address particular questions and provide additional insight about Tickmill Europe Ltd’s (ex Vipro Markets Ltd) acquisition by the Tickmill Group.
What is the reason behind the acquisition of Tickmill Europe Ltd (ex Vipro Markets Ltd)?
The acquisition of Tickmill Europe Ltd (ex Vipro Markets Ltd) is expected to bring a series of positive developments to the Company and its Clients. Not only will it enhance Tickmill Europe Ltd’s competitiveness but it will also contribute to growing our business under the robust and fast-evolving Tickmill brand. Tickmill’s clients-first approach coupled with its outstanding reputation within the algorithmic trading community aligns perfectly with what we do, who we are and what we have always sought to deliver to our clients. Also, we have had a positive cooperation with Tickmill before and combining the deep expertise and skillset of both firms is a logical and mutually-beneficial step towards streamlining our internal processes, refining customer service and expanding our product offering.
Will my trading experience change as a result of the acquisition?
No, for Tickmill Europe Ltd (ex Vipro Markets Ltd) clients it is business as usual, that is, their trading experience will remain unaffected during the integration process.Neither your trading accounts and funds nor trading conditions will be affected. In line with their commitment to openness and transparency, the management of both companies will provide clients with timely and comprehensive information once further actions are taken to allow for a smooth transition.
Are trading conditions the same between Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd)?
The trading conditions of Tickmill Europe Ltd (ex Vipro Markets Ltd) are similar to the conditions provided by Tickmill UK Ltd and Tickmill Ltd. Tickmill has positioned itself in an enviable position among global FX and CFD brokers by providing top-notch trading services with low average spreads and commissions and ultra-fast execution.
What are the key differences, from a client’s perspective, between Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd)?
All of the three regulated entities under the Tickmill Group [Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd)] are well managed investment firms where the client funds are segregated and the companies are audited by their respective regulators. The main difference between Tickmill UK and Vipro Markets is that Vipro Markets accepts clients from 219 countries while Tickmill UK Ltd accepts clients from 78 countries. Also, Tickmill UK Ltd client funds are protected by the FSCS (www.fscs.org.uk) up to the amount of 50,000 GBP per retail client while the client funds of Tickmill Europe Ltd are protected up to 20,000 EUR per client by the Investor Compensation Fund (ICF) of Cyprus.
Where are the LIVE and DEMO trading servers of Tickmill located?
The Live trading servers of Tickmill are located in London at the Equinix LD4 data center which is the same data center where our Live trading servers are located. The Demo servers of Tickmill are currently located in France but this may change in the future.
Will you be moving to a new data center?
No, our hosting will be still served by our London-based Equinix LD4 data center. Currently, we have no plans to change anything in our infrastructure setup.
Will you be sharing my personal and financial information with Tickmill?
No, your personal and financial data are securely kept in our system. We guarantee the highest level of data and client fund safety by using high encryption.
Are Liquidity Providers the same for Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd)?
Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd) use similar LPs or ultimate source of liquidity. This may change in the future at any point in time. At all times, we aim to provide our clients with the best possible trade execution standards in accordance with our Best Execution Policy.
Do Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd) have the same customer support, marketing and payment department?
Some departments will merge and expand further to better serve client needs, however, all activities will be performed in accordance with the regulatory guidelines under which each of the three companies operate.
Will there be any management changes at Tickmill Europe Ltd (ex Vipro Markets Ltd)?
Currently there are no planned management changes.
Does Tickmill use the same bank accounts to hold client funds?
The main bank of Tickmill UK Ltd is Barclays Bank PLC with registered address at 1 Churchill Place, London E14 5HP, United Kingdom. Barclays Bank PLC is the second largest bank in the United Kingdom. The main bank of Tickmill Europe Ltd (ex Vipro Markets Ltd) is mBank S.A which is the fourth largest financial institution in Poland and Deutsche Kontor Privatbank AG (Deutsche Handelsbank).
Can I have trading accounts with all of the three regulated companies - Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd)?
You may have trading accounts with all of the three companies provided that your country is in the allowed country list, that you pass the appropriateness test and account validation process.
I am from a country that can open an account with - Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd). Can I see all my trading accounts under a single Client Area or will I get 3 separate logins? Do I have to send my KYC documents 3 times for each company?
Since the legal entities are different, then yes, you would have to file the account application and also send the KYC documents separately. Therefore, you will have separate Client Area for each legal entity. For example, as a client of Tickmill UK Ltd, you would see in the Client Area only the trading accounts that are opened under the Tickmill UK Ltd company.
Can I transfer my existing account and positions to Tickmill?
It is not possible to transfer your trading account to Tickmill because it is a different legal entity. Should you however want to open a trading account with Tickmill, then you can do it here: https://secure.tickmill.co.uk/trader/index.php?task=1050. Please check first in the account application form that Tickmill accepts clients from your country.
Can I transfer funds from my Tickmill Europe Ltd (ex Vipro Markets Ltd) account to a Tickmill UK Ltd or Tickmill Ltd account?
It is not possible to transfer funds between Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd) accounts because they are different legal entities.
Can I hedge my positions between Tickmill UK Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd) trading accounts?
We have very strong risk management tools in place and can thus detect suspicious trading very easily. It is not advised to open hedged positions between your Tickmill UK Ltd, Tickmill Ltd and Tickmill Europe Ltd (ex Vipro Markets Ltd) trading accounts and this way effectively transferring funds from one account to another without having any market risk.
Does Tickmill cover negative balance?
Yes, Tickmill covers negative balances. In general, all clients must read carefully the risk disclosure statement and understand that losses from trading leveraged FX and CFDs can exceed deposits.
What deposit/withdrawal options are available for clients of Tickmill?
It is possible to make a deposit and withdrawal with Credit Card, Skrill, Neteller, Dotpay, Fasapay (for Tickmill Ltd clients only), UnionPay (for Tickmill Ltd clients only) or bank wire.
Does Tickmill provide deposit bonuses?
No.Tickmill does not provide any bonuses.
Does Tickmill Group have an Introducing Broker (IB) programme?
Yes, Tickmill Ltd (FSA SC) has an IB programme and you may find more information here: https://tickmill.com/partnerships/introducing-broker/.
Can I have an IB account with Tickmill UK and bring clients to Vipro Markets and get IB commission?
The IBs of Tickmill UK will not be able to receive IB commissions from the clients introduced to Vipro Markets. You would have to open an IB account with Vipro Markets to get IB commissions from clients introduced to Vipro Markets.
Who is Tickmill?
Tickmill is a trading name of Tickmill UK Ltd which is authorised and regulated by the UK Financial Conduct Authority (FCA). Tickmill is also a trading name of Tickmill Ltd, regulated by the Financial Services Authority of Seychelles (FSA).
In recognition of the company’s dedication to core ethical values such as transparency, accountability, the UK Global Brands Magazine awarded Tickmill with ‘Most Trusted Broker in Europe’ accolade.
Find out more about Tickmill here
Who are the management team members of Tickmill?
The CEO of Tickmill UK Ltd is Mr Duncan Anderson, a distinguished industry professional who brings a deep expertise and long-standing experience in the global markets.
Where are the offices of Tickmill located?
The registered address of Tickmill UK Ltd is 1 Fore Street, London EC2Y 9DT, United Kingdom. The office of Tickmill Ltd is located at 3, F28-F29 Eden Plaza, Eden Island, Mahe, Seychelles.
I have more questions. Who can I contact?
Please contact our dedicated support department.
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